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(PDF) Acxiom’s Annual CX Trends Report : 2024 CX Predictions

Where AI and Marketing Collide: 2024 CX Predictions.In putting this report together, we wanted to tap into the experience, knowledge, ambitions, and concerns of brand marketers and their customers. We pinpointed five key trends that we expect to see developing in 2024 and then surveyed 200 businesses and 2,000 consumers across the US and UK to get their unique perspectives.Marketing TrendsThe r...

(Patent) Apple Wants to Prove That Content Control Isn’t Just for Parents

The company seeks to patent a system for “health aware media navigation and consumption.” Apple’s system essentially aims to keep its users from consuming content that may present a health risk.“At times, a user may wish to consume media content that may present a risk to their health and wellbeing,” Apple said. “The user may therefore desire efficient ways for mitigating such a risk.”Ap...

The Future of Big Tech in 10 Charts

Big tech has grown revenue at a breakneck pace for years. But their size — plus intensifying competition and the generative AI boom — is pressuring tech giants to find new growth avenues.Big tech companies — Alphabet (Google), Amazon, Apple, Meta, Microsoft, and Nvidia — are on track to earn more than $1.65T in aggregate revenue this year. The group has already notched over $200B in profits...

Could We Charge Electric Cars in Just 15 Minutes ? Revterra

A new system could cut the time, cost, and complexity of installing ultra-fast EV charging stations.With an expected 700 million electric vehicles (EVs) on the road by 2050, there’s a need for charging points that are as quick as refuelling. Current fast charging stations, Direct Current Fast Charging (DCFCs), can be labour-intensive, costly, and time-consuming to install and run: particularly...

Chinese Outbound Travel to Gain Momentum in 2024

Analysts predict a huge uptick in international Chinese tourism this year, and the likes of Cathay Pacific and British Airways are responding.Chinese outbound travel finally restarted in 2023. This re-opening was keenly anticipated by global destinations, given the significance of China as an outbound market. Chinese outbound travel will stride further towards recovery in 2024. Capacity constra...

HIO – A Set of AR Glasses Concept for Golfing

HIO is a set of AR glasses concept designed to play golf. These glasses provide scalability and versatility that allow everyone to enjoy golf in different environments beyond the field.Golf is a sport known as most elitist and exclusive game in the industry. It is less accessible to lots of people than other sports due to various reasons such as cost, difficult rules, and space constraints. It...

Making Waves with Floating Offshore Solar Panels

Designed to withstand strong waves and wind, the panels connect to power large-scale energy needs.According to the International Energy Agency’s Renewables 2023 report, last year saw a ‘step change’ in renewable capacity additions, driven in large part by solar power, particularly in China. And, in the year ahead, it is expected that the world will pass an important milestone with the combin...

Shoppers Want AI to Help with Product Research and Customer Service

To improve the shopping journey, 86% of adults worldwide want AI to help with product research or information, according to October 2023 IBM data. Some 82% want AI to help get service, answers, or solutions.Nearly three-quarters of marketers believe AI can help them better understand customer needs, bringing them closer to their desired customer experience (CX), per Sitecore.Using AI tools to r...

(PDF) Bain - Report Long Live Luxury : Converge to Expand Through Turbulence

The annual Bain-Altagamma Luxury Goods Worldwide Market Study projects a new record as spending on experiences recovers to historic highs, fueled by a resurgence in social interactions and travel.Despite challenging macroeconomic conditions, we estimate the overall luxury market reached €1.5 trillion globally in 2023, a robust 8% to 10% growth over 2022 at current exchange rates (11% to 13% at...

 

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