(Infographic) The New Customer Experience
Traditional CX is no longer enough to satisfy consumers. CMOs Are Leading the Charge as Customer...
"Consumer" Trends 32/1959
TREND DATABASE (30,000+ Innovations)
US Smart Speaker Adoption Grew to 24% in Q2 2018, 4 in 10 Own More...
In the second quarter, the adoption of smart speakers — like Amazon Echo and Google Home devices...
Millennials Love Luxury and Their Spending on Gucci Shows It
Millennials feel better about their future earnings than older consumers and spend more on luxury...
Internet, Social Media Use and Device Ownership in U.S. Have Plateaued
The use of digital technology has had a long stretch of rapid growth in the United States, but th...
49% of Smart Speaker Users Can’t Imagine Life without One
Voice Technology Will Have Important Implications for Future of Applications, Services and Conten...
American Eating Habits Are Changing Faster than Fast Food Can Keep Up
Home cooking would be making a comeback if it ever really went away.. Per-person restaurant visit...
When Facebook Goes Down, People Go Read the News
What happens when internet users can’t go on Facebook? Some turn to other social media platforms...
Millennials on Millennials: In the Know…On the Go
Millennials, defined here as adults ages 21-37, are the most-coveted consumer demographic from a...
(PDF) Bain - Experience Is the New Product : Here's How to Manage It
Organize around customer episodes, improving them through Agile teams.- More companies now emphas...
(Infographic) How to Cater Your Marketing Messages to Your Consumers
Most across all age groups vastly prefer email over any other medium.[click to enlarge]Toluna and...
(PDF) Statista - Global Consumer Survey
The Statista Global Consumer Survey offers a global perspective on consumption and media usage, c...
Kia, Ford, BMW Promise Fewest Tech Frustrations, J.D. Power Says
The results come from J.D. Power's Multimedia Quality and Satisfaction Study.Last month, J.D. Pow...
Smartphone Users will Top 3 Billion in 2018, Hit 3.8 Billion by 2021
The number of smartphone users across the globe will top 3 billion in 2018, with the Asia-Pacific...
32% of U.S. Consumers Now Own a Smart Speaker, Up from 28% at Start...
Adobe found that as of August 2018, 32% of consumers now own a smart speaker, up from 28% in Janu...
What Consumers Want From Apple's New iPhones
Excitement is building ahead of Apple's annual iPhone launch which is scheduled for Wednesday eve...
Gen Z Is Coming to Your Office. Get Ready to Adapt.
More than any generation on record, Gen Z wants financial security. The generation now entering t...
48% of Millennials Would be Interested in Using Cryptocurrency Prim...
The most well-known cryptocurrency among Americans is Bitcoin.Cryptocurrency — a form of digital...
The Apps Winning the Battle For Our Attention
With the smartphone as the centerpiece of the new global consumer economy, how we allocate our sc...
In Developing Countries Car-Owners Have More Sex ; TV-Owners Have Less
Perhaps vehicles make it easier to find lovers, whereas television lets you ignore them.“MY car...
(PDF) Pew - How Teens and Parents Navigate Screen Time and Device D...
54% of U.S. teens say they spend too much time on their cellphones, and two-thirds of parents exp...
(Infographic) Cracking the Assortment Conundrum
There’s no doubt that the fast-moving consumer goods (FMCG) landscape has grown evermore complic...
(PDF) Deloitte - What Weighs on Millennials’ Minds … And Wallets ?
Understanding how behavioral factors may be influencing millennials’ lifestyle choices.Millennia...
6 Factors Driving Consumers' Quest for Convenience
Hyperconnectivity and busy lifestyles are influencing buying decisions of global consumers. Globa...
Gen Z Is Set to Outnumber Millennials Within a Year
Millennials are about to be surpassed by Generation Z. Almost one-third of world’s 7.7 billion p...
Streaming TV Services Now Reach 5% of U.S. Wi-Fi Households, Up 58%...
Over-the-top (OTT) adoption is on the rise, increasing 17 percent year-over-year. With such astou...
The Irresistible Rise of Internet Dating
Meeting a mate online is fast becoming the default in America.FOR most of human history, the choi...
People are Buying Clothes to Post on Instagram and Then Returning Them
Snap and send back. Emerging trend among Brits of wearing clothes once ‘for the hashtag moment’...
Want to Make Six Figures ? Try Being a Drone Pilot
Despite what some call an oversaturated market, these freelance drone pilots say they’re making...
What's in Podcast Fans' Shopping Carts ?
Podcasting continues to grow in popularity year after year in the U.S. According to Nielsen’s Fa...
U.S. Adults Now Spend Nearly Half a Day Interacting with Media
AMERICAN ADULTS SPEND OVER 11 HOURS PER DAY LISTENING TO, WATCHING, READING OR GENERALLY INTERACT...
(Infographic) How Women Want Tech to Shape the Shopping Experience
62% believe same-day shipping will become the norm.Women are embracing more personalized, speedy...
(Infographic) How Languages Used Online Compare To Real Life
Language barriers have always proven a major hurdle for global connectivity. Surfing the web on t...
