(PDF) Mckinsey - Putting Customer Experience at the Heart of Next-G...
The benefits of improved customer experience can be fleeting unless changes to supporting back-en...
"Consumer" Trends 32/1959
TREND DATABASE (30,000+ Innovations)
(PDF) Radio Still Beats Online Services For Music Discovery
How do you stay up to date with the latest musical hits? For many Americans, their dusty old radi...
Over the Last 60 Years, Automation has Totally Eliminated just One...
Automation often replaces human labor, but very rarely in the last sixty years has it eliminated...
Understanding Today's Omnishopper
It’s been a long time since the general store was the go-to place for consumers to pick up every...
(Infographic) What Consumers Really Think About Cause Marketing
A majority of people would rather see brands donate money directly when it comes to supporting ca...
Feeling AI Anxiety ? 41% of Americans Fear Getting Replaced by Tech
According to a Forrester report, robots will eliminate 6 percent of all jobs in the U.S. by 2021....
(Infographic) 2016 Global Mobile Consumer Survey
The market-creating power of mobile.Moving beyond the role of being simple communication devices,...
(PDF) Generation Z : What The World's Young People Think and Feel
Most young people around the world are happy, but the happiest places are not where you'd think.M...
Moblie Kids : The Parent, The Child and The Smartphone
These days, a kid with a smartphone in their hand is as common as seeing a kid playing with a yo-...
U.S. Consumers Time-Spent on Mobile Crosses 5 Hours a Day
TV’s Content Jumps to “FYIS” (Facebook, YouTube, Instagram and SnapChat)In our annual State of...
(PDF) Generation CS : Computer Science Undergraduate Enrollments Su...
Across the United States and Canada, universities and colleges are facing a significant increase...
Smartphone Life Cycles Are Changing
The average smartphone is faster than ever, the two-year contract is all but dead, and the averag...
Longevity in Rich Countries
A new study suggests South Koreans will have the world’s highest life expectancy by 2030.POPULAT...
Tablet Boosts Audience for Beauty, Fashion & Style Sites
Mobile platforms and tools have revolutionized online interactions and changed the way brands rea...
Mobile Pushes 2016 Online Holiday Spending Above $80 Billion
The final numbers are in, and comScore determined that $80.2 billion was spent online during the...
Ebay Survey Results Point to More People Buying and Researching Car...
Ebay surveyed car shoppers about their research and buying interests. 63 percent of respondents w...
The Surprising Trend Giving Plastic Surgeons a Lift : Instagram
Patients are opting for less invasive procedures, inspired by social media. Today’s airbrushing...
(Infographic) Are We Ready For Amazon Go?
Amazon just launched a futuristic store called Amazon Go. You walk in, tap your phone on a turnst...
No Bones About it : The Pet Category is a Real Growth Opportunity
Pets today are more a part of the American family than ever. And as a result, pet owners are incr...
The Secret Sauce for Top-Tweeted Super Bowl Ads : Easy to Understan...
For football and non-football fans alike, the ad competition for consumers’ hearts and minds sha...
(PDF) Pew - Code-Dependent : Pros and Cons of the Algorithm Age
Algorithms are aimed at optimizing everything. They can save lives, make things easier and conque...
Goodbye Car Ownership, Hello Clean Air : Welcome to The Future of T...
In many ways, the motor vehicle has shaped modern society and the urban areas in which more than...
(PDF) The Deloitte Millennial Survey 2017
Apprehensive millennials: seeking stability and opportunities in an uncertain world. A turbulent...
U.S. Smartphone Penetration Surpassed 80% in 2016
That’s because 2016 was also the year that smartphone adoption surpassed 80% of all mobile phone...
(Infographic) From Live TV to the Grocery Aisles, Americans are Pre...
When it comes to sports, the Super Bowl is undeniably one of the most celebrated sporting events...
(Infographic) Here Are the Types of Ads Super Bowl LI Viewers Are M...
'King of Beers' still reigns supreme.While it’s impossible to know just which of Super Bowl LI’...
Winning Diverse Shoppers in a Digital Retail World
For consumer packaged goods (CPG) manufacturers and retailers, knowing how consumers go from want...
2/3 of Americans Give Priority to Developing Alternative Energy Ove...
A new Pew Research Center survey finds that 65% of Americans give priority to developing alternat...
The Most Annoying Habits of Airline Passengers, Ranked
Airfares have cratered to the lowest level in seven years. But there is no ticket price low enoug...
(Infographic) How Google Tracks You – And What You Can Do About It
Ever get the feeling you’re being watched?It’s because you are – and for a rough proxy of this...
Less Than Half of US Doctors are Happy at Work
Medscape, a trade medical publication, released their annual physician lifestyle report this week...
We May Have Less Than 5 Years to Change How We Learn, Earn and Care
A jobs revolution is underway. How do we prepare?. Over the course of the last year, at World Eco...
